Antigua Guatemala Sustainable Tourism Observatory

Member since

2019

Hosted by

Guatemalan Tourism Institute
(INGUAT)

Monitoring area

Antigua Guatemala, Guatemala

Being an intersectoral and interdisciplinary entity with technical analysis, the Observatory is to measure, verify and monitor in a permanent way the evolution of the tourism sector in Antigua Guatemala, from the sustainability perspective with the participation of the public, private and academic sectors which will bring as a result the best decision making for the creation of public policies for the benefit of the city of destination, tourists and general population.

FACTS & FIGURES

MISSION

To generate trustworthy information through the scientific methodologies about indicators related to tourism, to measure from the sustainability perspective and so that allows the correct decision making for the generation of public policies which promote the development of the destination when it comes to culture, economy and environment.

Current Monitoring Processes

As part of the work for the Guatemalan Tourism Institute – INGUAT – monitoring are made on the most important festivities in the country. In addition, a 2018 satisfaction survey was implemented for inbound and domestic tourism.

KEY MONITORING AREAS

  • Customer satisfaction
  • hotel offering
  • Amount of private investment in the tourism sector
  • Keep control of the certified tourism companies
  • Repeat visitors
  • Average expense and average stay  per visitor
  • Carbon footprint for tourism events
  • Garbage generated and water consumption at destination

DID YOU KNOW…

As of August 2018, the City of Antigua Guatemala, through the Agreement 45-2018, prohibits the use and distribution of disposable plastic, plastic bags, plastic straws, plastic dishes or plastic or expanded polystyrene glasses.

RESOURCES

CONTACT

GUATEMALAN  TOURISM INSTITUTE – INGUAT

Market Research Department

Website INGUAT